Our Privacy Policy

Effective date: December 13, 2019
This Privacy policy between Hollagold.com and you, constitutes our commitment to your privacy on our websites and social media platforms. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.Hollagold.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.The information automatically collected on our site includes but not limited to- data about the pages you access, the time and date of your visit, the time spent on those pages, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, browser type, browser version, statistics on page views, traffic to and from the sites, referral URL, ad data, standard web log data, still and moving images, unique device identifiers and other diagnostic data.We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Types of Data Collected and Use

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
    The data about the browser and device you use to view the store
    The way you navigate the store.

Use of Data: We gather your contact details because they are necessary to accept and process your orders, and to make sure you get your packages; to provide and maintain the Service, to notify you about changes to our Service, to allow you to participate in interactive features of our Service when you choose to do so, to provide customer care and support, to provide analysis or valuable information so that we can improve the Service, to monitor the usage of the Service, to detect, prevent and address technical issues.

Transfer Of Data: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to our servers in the U.S and process it there. You may unsubscribe from promotional emails via a link provided in each mail.If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email us here.

Consent 

You accept this Privacy Policy when you give consent upon access to our platforms, or use our services, content, features, technologies or functions offered on our website. Your submission of such information represents your consent to this Privacy Policy and agreement to that transfer or any processing of your personal data. We may also use information provided by third parties like social media sites. Information about you provided by other sites are not controlled by us and we are therefore not liable for how they use it. Hollagold.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Disclosure Of Data

Legal Requirements: Hollagold may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of Hollagold.com
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We limit the data they can access to only what is necessary for them to perform their obligations.

Analytics: We may use third-party Service Providers (Google Analytics ) to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

Payment services: Payment services providers use your credit card number, your name and surname to verify and process your payments for our products. Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you.

Postal services: use your first name, last name, and physical address to arrange the product delivery for you

Mass mailing services: use your email address to send you emails (if you have subscribed for them)

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit as we have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We do not monitor or review the content of other party’s websites which are linked from our website or media platforms. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us, and hollagold.com should not be regarded as the publisher of such opinions or materials. Please be aware that we are not responsible for the privacy practices, or content of other sites. We encourage our users to be aware of when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself. Hollagold.com will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

You can email our support and ask to receive the copy of your personal details we have collected. To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind) or should you wish to delete your personal details from our system, please email us at here
You also have the right to require us to correct any inaccuracies in your data free of charge. If you have any questions about this Privacy Policy, please contact us:
By email: [email protected].
Thank you for your cooperation!